DoubleTick Product Roadmap

Make calls directly from DoubleTick and view the call recordings in the chat window itself

Treat each open conversation as a ticket and create it on zoho desk Use zoho desk rules to assign a ticket to one of your agents and then the chat in DoubleTick will also be assigned to that agent Send a CSAT message and collect feedback

Whenever i am hitting api to fetch available broadcast groups in my double tick amount i am getting members count in that group instead we need an array of members showing member details like their name, number etc. please proceed it asap if possible

I want to integrate Zoho commerce with doubletick

View all conversations from your Instagram's inbox right in your DoubleTick inbox