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🚀 Announcement: Dynamic List Messages Are Live!

Hey DoubleTick Family 👋,
We’re excited to announce a brand-new upgrade
 to our Interactive List Message component – you can now add Dynamic List Items
 directly into your WhatsApp flows! 🎉
Until now, you could only add static 
items into your list messages. But starting today, you can make your list items dynamic 
– pulled directly from your live data and APIs. That means smarter, more personalized, and more scalable conversations with your customers. 💡
⚙️ How Do You Implement It?
Go to your List Message Component in DoubleTick.
Instead of typing a static title/description, click Edit.
Map a dynamic attribute (e.g., request.0.id, request.0.subject).
Make sure your values fit Meta’s character limits:
Title → 24 characters
Description → 72 characters
Save your flow → Done!
When a user selects an item, the actual value (like request.id = 1234) is passed along in the response.
💡 Benefits of the Feature
Personalized 
→ Show users their own orders, tickets, or events.
Scalable 
→ Lists expand or shrink based on live data (no manual editing).
Accurate 
→ Selected button passes the actual mapped value, ensuring the right record is fetched.
Faster Flows
 → Reduce manual input and give users quick access to the info they need.
🎯 Use Cases You Can Try Today
Service Desk
: Display recent tickets from your helpdesk API → user taps a ticket → get instant details.
E-commerce Orders
: Show recent orders → user taps → get shipment tracking or invoice.
Event Management
: List upcoming events → user selects one → get date, time, and venue details.
Appointments
: Display upcoming appointments → user confirms or reschedules instantly.
✨ With Dynamic Lists, your WhatsApp conversations are no longer static – they’re smarter, real-time, and truly
 interactive. Start using this feature today and deliver next-level customer experiences 🚀.