
Available on:
Starter, Pro, and Enterprise plansUntil now,
Quick Chat Filters
were available on the DoubleTick web app but not on Android. This made it harder to quickly find the conversations that needed your attention when working from your phone.Now, you can use the same Quick Chat Filters on the
DoubleTick Android app
. Switch between All Chats, My Chats, SLA Breached, and Unassigned
to quickly find the conversations you need to work on, even when you're on the go. Learn more about using Quick Chat Filters on Android in our guide to Filtering chats in the DoubleTick Android app.Need help using the new filters? Reach out to the DoubleTick Support Team, and we'll be happy to help.