We're introducing
Instagram as a Conversation Channel on DoubleTick
— so your team never misses another DM.Because your customers don't care which app you're on. They message where they're comfortable. And right now, millions of them are on Instagram — waiting for a reply that never comes fast enough.
The Real Cost of a Separate Inbox
- Every delayed reply is a customer who moves on.
- Every missed DM is a sale that never happened.
What Changes Now
Instagram conversations now live directly inside your DoubleTick inbox — right alongside WhatsApp.
What You Can Do
- Reply with text, images, audio, video, and PDFs
- Assign conversations to the right agent instantly
- Add notes, tags, and custom fields without leaving the chat
- Track Instagram performance inside Enterprise Analytics — alongside WhatsApp data
Instagram has over 2 billion active users. A significant number of them are already following your page, engaging with your content, and sending you messages.
Your customers are already there & Now so are you.
To get started with Instagram on DoubleTick, contact our Support team and we will help you set it up.